Malaysia’s 3Q e-commerce income rises 5.4% y-o-y to RM289.5bil – DoSM

KUALA LUMPUR: Malaysia’s e-commerce income grew by 5.4 per cent year-on-year (y-o-y) in the third quarter of 2023 (3Q 2023) to RM289.5 billion from RM274.6 million in the same quarter last year, said the Department of Statistics Malaysia (DoSM).

This growth was primarily driven by the manufacturing and services sectors, said the department in its Malaysia Digital Economy 2023 report released today.

Chief statistician Datuk Seri Mohd Uzir Mahidin said for a quarter-on-quarter (q-o-q) comparison, the 3Q e-commerce income saw a positive trend with a 3.2 per cent increase versus RM280.5 million recorded in 2Q 2023.

Based on the earlier Information and Communication Technology Satellite Account 2022 publication compiled into the current report, he said information and communication technology (ICT) and e-commerce generated a value added of RM412.3 billion in 2022 against RM359.3 billion in 2021, up 14.8 per cent.

It said that the contribution of ICT and e-commerce to the national economy in 2022 reached 23 per cent versus 23.2 per cent in 2021, mainly due to the gross value-added of the information and communication technology industry (GVAICT) at 13.6 per cent and the e-commerce of other industries at 9.4 per cent.

In the breakdown of e-commerce income by market segment for 2021, Mohd Uzir said revenue generated from the domestic market significantly surpassed the international market, at RM932.7 billion, or an 89.9 per cent share.

In contrast, revenue generated from the international market for the year amounted to RM104.5 billion, or a 10.1 per cent share, he said.

Meanwhile, he said e-commerce income by customer type via business-to-business registered the highest income of RM713.1 billion with a 68.8 per cent contribution, followed by business-to-consumer at RM308.9 billion (29.8 per cent) and business-to-government at RM15.2 billion (1.5 per cent).

“ICT services, which comprise the activities of publishing, motion picture, video and television programme production, sound recording and music publishing, programming and broadcasting, telecommunications services, computer programming, consultancy and related activities, and information services, recorded a gross output of RM182.2 billion in 2021, up 5.4 per cent as compared to 2020.

“In line with the increase in gross output, the value of intermediate input rose RM4.6 billion (from RM82.9 billion in 2020) to record RM87.4 billion.

“This subsequently contributed to a value-added of RM94.8 billion for the year 2021,” Mohd Uzir said in a separate statement.

Furthermore, he pointed out that 93.8 per cent of establishments used computers, while 90.6 per cent accessed the internet in 2021.

“Putrajaya maintained the highest rates of computer and internet usage in establishments, both consistently at 100 per cent.

“In 2022, the percentage of individuals using computers was 80.2 per cent, and internet access was recorded at 97.4 per cent.

“Putrajaya also displayed the highest individual computer usage and internet access, both registering at 97.0 per cent and 99.9 per cent,” he added.

DoSM’s Malaysia Digital Economy 2023 publication released today provides a compilation of statistics from several earlier reports, namely the Usage of ICT and E-Commerce by Establishment 2022, Annual Economic Statistics 2022 – Information and Communication Services, and ICT Use and Access by Individuals and Households Survey Report 2022, among others. – BK