Allianz Asia Pacific opens regional delivery centre in KL

KUALA LUMPUR: Allianz Asia Pacific has opened its Regional Delivery Centre (RDC) to standardise and industrialise its information technology (IT) services for improved efficiency.

Allianz Malaysia Bhd chief executive officer Sean Wang said the launch of the RDC marked a milestone for the insurance group and the setup of the RDC is a major step towards its quest for technological excellence.

“The centre will allow us to consolidate our best practices and supercharge our IT service delivery not only for Allianz Malaysia but also for all our operating entities in the Southeast Asian region.

“This new regional IT hub is anticipated to create approximately 500 high-paying, high-skilled, technology-based job opportunities for Malaysians. This truly displays Allianz’s confidence in Malaysia as a hub for innovation and technological excellence,” he said at the launch of the RDC here today.

Deputy Finance Minister II Steven Sim Chee Keong officiated the launch.

In a statement, Allianz Asia Pacific regional chief executive officer Anusha Thavarajah said modernising and harmonising IT services into a standardised operating model is key to meeting the ambitions set out in the group’s pinnacle strategy.

“This takes Allianz Asia Pacific towards being a more customer-centric organisation and allows for more operational efficiency in Asia’s ever-evolving market.

“By bringing together the strengths and expertise of both organisations, we empower our talented individuals to combine their efforts, exchange knowledge, and enhance their skills and expertise,” she said.

With RDC’s commencement of operations, Allianz Asia Pacific targets to deliver best-in-class customer experience, accelerate innovation, and outperform the competition.

According to the global insurance group, Malaysia was selected due in part to its central geographic location in the region while also possessing a talented workforce with the right skill sets to drive the project forward.

“Allianz remains committed to continually increasing its customer-centricity and finding ways to ensure a richer end-to-end customer experience,” it said. – BK